Bonnie has been super helpful as a buyer's agent at every stage of our negotiation. She was immediately responsive, resourceful, and able to provide thorough and detailed help with the home inspection process and the review of that resulting information. I will consult with her again at any future points of need and I would recommend her in a heartbeat.
As out-of-towners, we had no clue who to call for surveys, inspections, repairmen, contractors, etc, and certainly had no idea if they were any good or not. Lisa had everything right at her fingertips, and we utilized about a half dozen of her contacts to get our house squared away. These contractors are personally vetted by her, and I found them to be honest, punctual, competitively priced, and complete in their work. My wife and I were VERY satisfied with Lisa Hagen, and I can't recommend her enough!
I would recommend Lisa to anyone looking to live in the Asheville area. She is knowledgeable, has great communication skills and knows how to find the home you are looking for. She went out of her way to help us navigate the new city and was there for anything we need. She is simply fabulous!
Lisa is fantastic and a joy to be around! She has helped us numerous times from selling our first house, to buying our next house and even helping us look into whether right now is the time to sell that house, too! She's very knowledgeable about the market and I would trust her explicitly to help us with anything in the real estate world!
My husband and I are an older retired couple. We believe that Lisa Hagan is the best realtor/broker out there. She helped us sell our home, and then helped us downsize and buy another one in the area that we really wanted to retire in. Lisa helped us in many ways; she was always available when we had questions, when we needed advise, and when we needed encouragement. We are so blessed that we found such a wonderful realtor and person.
Bonnie is the best! She was always there for us, every step of the way. She walked us through the process with grace, both selling and buying. She is very clear about expectations and planning, has a wonderful list of resources, and went above and beyond to answer any questions or concerns. She is not only good at what she does, but also fun to be around. Highly recommended. Thanks, Bonnie!
She was so helpful and knowledgeable. She researched the area and took us to a couple other houses for sale just to make sure that we were certain that this house was the one and to help us with negotiating the final price. Our bank took forever to close the paperwork and Bonnie stood by us throughout the whole due diligence period (and the three extensions) and explained every step. She personally called our agent at the bank to make sure we were being taken care of. We loved working with Bonnie and would recommend her to everyone.
Your thorough knowledge of the area and familiarity with local professionals simplified my locating lenders, attorneys, inspectors, and contractors. The entire closing process was painless and without drama. Sitting at the closing table felt like an afternoon gathering with good friends.
I have to be honest and tell you that Bonnie really changed my impression of real estate agents. I am one of those shoppers who feels like I need to investigate every investment on my own terms and am wary of being sold to, and the great thing about working with her was that she was on my side. Bonnie knows so much about what to look for in a house, always helping me to determine true strengths and weaknesses, answering in detail my every question, and finding places to show me that were truly my style and worth my time. I came to her with no understanding of how the process works and quickly was given the patience, time, and information I needed to proceed. Not only is she a whiz, but she's a delight to be around!
Punctual, informative with each location, honest, knowledgable, sociable, and also made it fun... She goes above and beyond what we expected.
From a professional standpoint we would say you are extremely efficient, very knowledgeable and reliable. This, coupled with your integrity and congenial personality, made working with you a pleasure. Without a doubt you are highly recommended by us.
She was specifically helpful to us with her short sale experience and references to alot of local 'help' (contractors, engineers, real estate attorneys, etc..). I would definitely recommend Bonnie to anyone looking to buy a home in the asheville area.
Working with Bonnie is a joy because she is smart and hard-working. She is completely familiar with the area and the market and very aware of the needs of her clients, so no time is wasted looking at the wrong thing. I admire her integrity - she's honest and straightforward in sizing up a property, so there's no hard sell to have to confront. I would definitely recommend her and hope to work with her again!
Thank you so much for all your help in finding our perfect home. You were very thorough in your search and a pleasure to work with. I appreciate you walking us through the process in a professional manner. I never felt stupid asking you all those questions and you always had the answers. I also appreciate all the help you gave us after the sale. As we were new to the area we didn't know where to go to get the services we needed and you were happy to provide us the information.
We are very greatful to have had you as our sales team and we appreciate all your hard work and perserverance through this difficult market time. Your attention to detail, your commitment to prompt service, and your willingness to go above the call of duty meant a great deal to us as sellers.
If you're looking for a real professional, look no further than Bonnie Gilbert at Trillium. Bonnie has proven to be knowledgeable and thorough. We were new to Asheville and Bonnie has proven to be a great resource before - AND after - our purchase. Highly recommended.
I highly recommend Bonnie! She helped me buy a wonderful condo. Throughout the entire process she kept everyone on task, and dealt very efficiently and calmly with the inevitable hiccups. Her recommendations for a bank, lawyer and insurance agent were excellent. Thank you Bonnie.
Bonnie is very a professional, knowledgable and extremely personable realtor. She spent a great deal of time finding many listing that met our various and challenging requirements. We are grateful to have found such an amazing real estate agent, and I look forward to our next property purchase with the help of Bonnie Gibert!